slurpWhat people do after an export failsNov 7, 2026

What happens after an export fails?

When an export fails, do people try again, or do they leave? sequence_match() looks for a failed export followed by a completed one, with a time limit, and sequence_next_node() reads the very next thing each person did. Sample data from a fictional app, written by a coding agent.

headline

People who hit a failed export

2,386
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Exported successfully later

78%
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Within an hour of failing

25%

§4Recovery over time, % of people who failed

speed
10 min1 h6 h1 day7 dayseverTime after the failure020406080100% who exportedWithin: 10 min; pct: 24Within: 1 h; pct: 25Within: 6 h; pct: 27Within: 1 day; pct: 33Within: 7 days; pct: 58Within: ever; pct: 78Within: 10 min; pct: 2424Within: 1 h; pct: 2525Within: 6 h; pct: 2727Within: 1 day; pct: 3333Within: 7 days; pct: 5858Within: ever; pct: 7878

§5What people do next after a failure

next
05001,0001,5002,000PeopleTries againNothing, leftNew projectSigns up againPeople: 1848; next_step: Tries againPeople: 373; next_step: Nothing, leftPeople: 145; next_step: New projectPeople: 20; next_step: Signs up again

Finding: failing does not lose people, it costs them time. Of the 2,386 people who hit a failed export, 78% exported successfully later, but only 25% within the hour. Most retry straight away (77% open the export dialog again as their next step) while 16% do nothing else. Next: fix the failures themselves (see the export health report), since each one adds a long detour for most of the people it affects.